Showing posts with label website. Show all posts
Showing posts with label website. Show all posts

Wednesday, August 12, 2015

Simple SEO for Your Print Shop Website



Too many small print shop owners miss the point about search engine optimization (SEO) for their websites. It may be because they have forgotten their real target audience or the purpose of SEO. Whatever the reason, it's relatively easy to fix. Here's how…

The first step is to understand your print shop's target audience. For smaller print shops, the target audience is generally constrained by geography: those people wanting print services within a radius of 10, 25 or some number of miles. If your shop is in Daytona, you probably aren't trying to attract customers from Detroit, Denver or Des Moines. So…develop a list of cities and towns where your audience lives and works.

The second step is to consider how your target audience expresses what they want. Many customers, these days, aren't very familiar with printing or the printing process. They won't understand or use terms like "offset", "NCOA", "#10 window" or "duplex". Instead, they look for letterhead, postcards, brochures, etc. and expect you to handle all the details to give them what they want. So…develop a list of the more general terms for your products and services customers want. 

Now, take your two lists, put combinations of your places and products into your favorite search engine and see how your website ranks. For example, if you search for "printing Daytona", how does your website rank? How do "printer port orange" or "letterhead new Smyrna" rank (Port Orange and New Smyrna border Daytona Beach)? Do this "product + location" search enough and you will see exactly how manage your SEO.

Make sure your business location appears on every page and can be indexed. Use simple keywords plus locations in your website text. If you remember you aren't doing SEO for 4over or Vistaprint, your job will be much easier and effective.

Sunday, May 25, 2014

Confusing Customers

Do you confuse your customers? You might be. Better check.

Following are selected items from a very long list of products and services from a typical print shop website:

Color Copies
Digital Black and White Copies
Digital Color Printing
Digital Copies and Photo Black and White
Digital Output
Offset printing
Full-Color Printing
Color Copying
Color Duplicating
Color Output


Imagine you’re a customer looking to get some stuff printed and you see this. You’re not a printing expert, so what do you make of these things? What might be going through the customer’s mind?

Questions? Confusion? Felling insulted? What do you think?

“What’s the difference between digital color printing, digital output, full color printing and color output? Am I [the uneducated print customer] supposed to understand these things? Do I have to go research the differences? What do I ask for? What if I can’t answer the questions correctly?”

“What’s offset printing? Do I need that? Does it cost more? Is it better than digital? What’s the difference between printing, copying and duplicating? Is there something less than full color?”

“I just want some stuff in color. Maybe I should go to someone who regularly deals with dummies like me rather than these professional printing people. I don’t want to look like an idiot.”

“What’s the easiest way to get my printing job done without having to be an expert?”

What if you greatly simplified this list to something such as:

All types of color printing and copying…or… A full range of color printing and copying

Does that address the customer's needs? Will that make it easier for him/her to call you for help placing an order?

The point here is to question whether you might be making things more confusing for customers than need be.

Don't forget to check out the PrintShopMarketing.com website for more tips and ideas. Or, see our EZ-VDP.com for ideas about new print-related products and services.


Friday, April 11, 2014

How to Scare Away Customers

Is your online image driving new customers away?

In today's marketplace, more than 85% of new customers will look at your website before they ever contact you. Let's make this really clear ...

Nearly every new customer will look at your website before they ever talk to you, send you an email or walk into your business!

It's human nature that people want to look at companies' websites before going there or calling. You do it... we all do it. With smartphones this trend simply increases.

By looking at your website for
less than 5 seconds, potential new customers will form an impression about your business ... and you as the owner.

Is that impression positive, confidence-building, exciting, customer-centered and informative? Too often, print shop websites scream out old, really old, low-tech, complex, confusing and not caring. You'll never know how many potential customers found your print shop because of your website ... then got turned off and went to your competition.

Want more business? Start by honestly deciding if your website is attracting or repelling potential customers.


Read more at PrintShopMarketing.com